Contact Us
General and Administrative Contact Info
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Customer Care Center
Business Hours: Weekdays - 8:00 AM to 7:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: Customer Care Email: [email protected] Toll-Free: 800-351-7500 Fax: 267-256-3532 Annuity Inquiries
Business Hours: Weekdays - 8:00 AM to 7:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103 Email: [email protected] Phone - Policyholders: 800-435-7775 Phone - Customer Care: 800-435-7775 ext. 3696 Phone - Agents: 800-435-7775 ext. 3948 Phone - Order Forms: 800-351-7500 ext. 3666 Fax - Inforce Annuities: 267-256-4713 Fax - New Business: 267-256-3542 Fax - Licensing: 267-765-5952 Group Billing and Administration Inquiries
1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: Premium Services Email: [email protected] Fax: 267-256-3532 Life Insurance Claims
Business Hours: Weekdays - 8:00 AM to 7:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: Premium Services Email: [email protected] Phone: 800-351-7500 Fax - New Claim: 267-256-3518 Fax - Existing Claim: 267-256-3537 SmartChoice Small Business Inquiries
Business Hours: Weekdays - 8:00 AM to 5:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: SmartChoice Email: [email protected] |
Claims Inquiries
Business Hours: Weekdays - 8:00 AM to 7:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: Claims Fax - New Claim: 267-256-3519 Fax - Existing Claim: 267-256-3548 Disability Insurance Claims
Business Hours: Weekdays - 8:00 AM to 7:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103; Attention: Claims Email - New Claim: [email protected] Email - Existing Claim: [email protected] Toll-Free: 800-351-7500 Fax - New Claim: 267-256-3519 Fax - Existing Claim: 267-256-3548 Individual Life Insurance Policy Inquiries
1700 Market Street Suite 1200; Philadelphia, PA 19103 Toll-Free: 800-955-4304 Reliance Matrix - Corporate Offices
Business Hours: Weekdays - 8:00 AM to 5:00 PM ET 1700 Market Street Suite 1200; Philadelphia, PA 19103 Email: [email protected] Toll-Free: 800-435-7775 Limited Benefits Medical (LBM)
RSL Customer Service: Business Hours: Weekdays - 8:30 AM to 5:30 PM ET Toll-Free: 866-375-0775 Regular Mail: RSL Specialty Products Administration Overnight Mail: RSL Specialty Products Administration Incoming Wire Transfers: For information on how to ACH premium payments to Reliance Standard Specialty Products Administration, please contact 866-375-0775 to connect with your dedicated Account Manager. |
Central Sales and Service Offices (9)
Northeast Sales and Service Offices (8)
Southeast Sales and Service Offices (7)
West Sales and Service Offices (7)