As the foundation of your service team, your Client Manager delivers insights and consultative recommendations, focused on improving the quality and performance of your absence and employee benefits program. But behind the Client Manager is a team of specialists dedicated to your service and satisfaction.
Your Implementation Manager is there to guide your team through a seamless onboarding process, tailored to the needs of your organization.
You will be assigned an implementation specialist that will take the time to understand your current program, then customize it based on your organization’s goals and objectives. Typically our disciplined process includes four main steps:
Whether planning for open enrollment or in need of guidance with the setup of your HCM or benefits administration technology platform, our team of experts is here to support you.
We ensure your employees are supported through proactive communications before and after open enrollment. Communications touchpoints include:
Our analytics and insights platform is designed to give you a complete understanding of how your absence and employee benefits program is performing. With access to real-time information and data dashboards, you can visually learn about your program’s performance.
Choose from standard templates or design a report for personalized analytic reporting, where you can choose the data you’re interested in seeing and display it to give you an immediate answer. Integrated across absence, disability, ADA and supplemental health, you have unparalleled access to understanding the performance of your absence and employee benefits program.